Driver Dwell

Navigation Path:
SWS Main Menu → Easy Operations > Dispatch > Driver Wait (Unity)

Overview

The Driver Dwell screen is used to review, validate, and approve driver wait (dwell) time at a location. This screen provides:

• Arrival and departure times

• Calculated wait time and pay

• Location and driver details

• A visual timeline and map reference

Users can review system-calculated dwell time and either approve or reject the calculated pay.

Key Sections of the Screen

1. Division Selection

• Located at the top of the screen.

• Use the Select a Division dropdown to filter results by division.

• Reload icon (left of dropdown) refreshes available data.

2. Driver Dwell Records List (Left Panel)

Displays available dwell records to review.

Each record includes:

• Order Number (clickable)

• Division/Terminal Code (e.g., CHIE, CHIL)

• Location Name and Address

• Driver ID and Name

• Driver Type (e.g., Company Driver)

Tip:
Selected records are highlighted. Selecting a record loads details in the centre panel.

3. Pay & Time Details (Center Panel)

This section displays and allows review of driver dwell details.

Arrival & Departure

• Arrival Date/Time

• Departure Date/Time

These timestamps are used to calculate total wait time.

Adjust Times Toggle

• Toggle Adjust Times to manually edit arrival and departure times.

• Use this only when system-recorded times need correction.

Summary Section

Displays calculated dwell metrics:

• Free Minutes
  Time not eligible for pay.

• Wait Minutes
  Total time driver waited at the location.

• Pay Minutes
  Wait time eligible for compensation (Wait Minutes – Free Minutes).

• Per Minute Rate
  Rate used to calculate pay.

• Driver Pay
  Total calculated dwell pay amount.

NOTE: Driver Wait Settings are updated in the Location Profile Screen. To view the training information for this screen, click on the below link to access the SWS Help Centre articles.

Location Profile Screen | Sixth Wheel Software

Approval Actions

At the bottom of the panel:

• ✅ Approve

  • Confirms the dwell time and pay for processing

• ❌ Reject

  • Rejects the dwell record for correction or further review

4. Map Panel (Right Side – Top)

Provides a geographic view of the dwell location.

• Displays the precise location where the dwell occurred

• Useful for validating location accuracy

5. Timeline Panel (Right Side – Bottom)

Displays key event timestamps:

• Waiting

  • Indicates when the driver began waiting

• Departed

  • Indicates when the driver left the location

Timestamps are displayed in UTC.

6. Quick Access Buttons (Top Right)

• Open Order

  • Navigates to the associated order record

• Open Location Profile

  • Opens the location profile for additional site details

How to Review and Approve Driver Dwell

Step 1: Select a Record

• Choose a dwell record from the left-hand list.

Step 2: Review Details

• Confirm:

  • Arrival and departure times

  • Location and driver information

  • Timeline accuracy

Step 3: Validate Pay Calculation

• Review:

  • Free minutes

  • Pay minutes

  • Per minute rate

  • Total driver pay

Step 4 (Optional): Adjust Times

• Toggle Adjust Times

• Update arrival/departure times if needed

• Reconfirm updated calculations

Step 5: Approve or Reject

• Click Approve to finalize

• Click Reject if corrections are needed

When to Use This Screen

Use the Driver Dwell screen when:

• Reviewing driver wait time at customer locations

• Validating automated dwell calculations

• Approving driver compensation for wait time

• Investigating discrepancies in arrival/departure events

Best Practices

• Verify timeline events before approving

• Use the map to validate the correct location

• Only adjust times when confirmed discrepancies exist

• Reject records with incomplete or inaccurate data rather than guessing