NOTE: For a printable PDF version of the entire guide, please use the link below to navigate to IMC's SharePoint site.
DO_Best_Practices_Guide_12.pdf
This guide is not a click-by-click manual — the SWS Help Centre already covers every button, step by step (see Finding the Full DO Training at the end of this guide for how to get there). The goal here is how to apply the D.O. to your daily work: load the right filters, work the right moves in the right order, and keep your driver picture accurate. Use it to onboard new dispatchers and to keep the whole terminal working the same way.
