Damaged Equipment out of an IMC Depot

Overview

The Dispatch Optimizer (D.O.) includes an equipment validation feature that alerts dispatchers when a selected chassis or container is marked as damaged in the Depot System.

This helps prevent dispatching equipment that may not be serviceable while still allowing dispatchers to proceed when necessary.

When the Warning Appears

A warning message will display when all of the following conditions are met:

• The chassis or container status = “03 Damaged” in the Depot System

• The dispatcher attempts to transmit the move

• The move originates from an IMC Operated Depot

Note: This warning only appears for moves out of IMC Operated Depots

What the Dispatcher Sees

When triggered, the system displays a Dispatch Equipment Check message.

Message Details Include:

• Move information (Origin → Destination)

• Delivery date and ETA

• Equipment details:

  • Trailer number and status

  • Chassis number and status

• Prompt asking if the dispatcher wants to continue

Example from the screen:

• Trailer: BEAU597508 — Status: 03-DAMAGED

• Chassis: TSXZ560958 — Status: 03-DAMAGED

Dispatcher Options

When the warning appears, the dispatcher has two options:

1. Cancel

• Stops the dispatch

• Allows the dispatcher to:

  • Assign different equipment

  • Investigate the issue further

2. Dispatch Anyway

• Overrides the warning

• Proceeds with transmitting the move to the driver

Recommended Usage

Dispatchers should:

• Review the equipment status carefully before proceeding

• Cancel the move if:

  • Alternative equipment is available

  • The damage may impact serviceability or safety

• Use Dispatch Anyway only when:

  • The move must proceed

  • The equipment is confirmed acceptable for use

Key Takeaways

• The warning is driven by Depot System status (03 Damaged)

• It acts as a checkpoint, not a hard stop

• Dispatchers maintain full control to proceed or cancel

• Applies only to IMC Operated Depot outbound moves