This article will walk you through how to use the SWS Help Center to find answers to your questions.
Whether you're a new user or just looking for a refresher, this video will equip you with the tools you need to navigate the Help Center effectively.
Let's start by navigating to the Help Center.
You can access it from the main menu of Sixth Wheel, click on Help, and then Get Training or directly by typing help.sws.imcc.com into your browser's address bar. Bookmark this page for easy access in the future!
The most powerful tool in the Help Center is the search bar.
Let's say you're having trouble with adding a feature in Sixth Wheel. Simply type in keywords related to your issue, like "query instructions" and press enter.
The search results display a list of articles and resources related to your search terms. The results are often categorized to help you quickly find what you need. Look for titles that seem most relevant to your question.
Our articles are designed to be clear and concise, with step-by-step instructions, screenshots, and sometimes even video tutorials. Take your time to read through the information carefully.
Besides the search bar, you can also browse the Help Center by category. These categories are designed to group articles by topic, such as "Customer Service," "Dispatch Operations," "Driver Document Management," and more.
Clicking on a category will display all the articles within that topic. This is a great way to explore the Help Center and discover helpful resources you might not have thought to search for.
If you can't find the answer you're looking for in the Help Center, don't worry! You can always contact us at IMCUtraining@imcc.com. Be sure to provide as much detail as possible about your issue so we can assist you efficiently.
Let's recap. The Sixth Wheel Help Center is your one-stop shop for all things related to Sixth Wheel. Use the search bar to quickly find answers to your questions, browse by category to explore different topics, and contact our support team if you need further assistance.
We hope this article has been helpful. By utilizing the resources available in the Help Center, you can quickly resolve issues and maximize your Sixth Wheel experience.
