Order Entry – Updating an Order
If for any reason you must change/edit any information fields within the order screen itself you must perform an order update.
From SWS main menu go to Customer Service, click on Order Entry, then click on Order. Next, type a “Q” to “Query”. Type the Div/Pro for the Pro # you wish to update and hit the “Esc” key to display the Pro. If you already have the Pro displayed simply go to the next step below:
Next, type a “U” to “Update” then hit the “Esc” key.
The first line of dispatch will automatically be highlighted in white. (Example below)
Using the “Tab” key, directional keys or by left clicking in the applicable field, position the cursor in the field you wish to update/edit. The field will be highlighted in white as below:
Enter the new field value and if applicable, locate the cursor to any other field(s) that may also need to be updated. Once the last update has been completed, hit the “Esc” key. A default warning message will display on the screen as below.
If the updates made to the Order are correct, type a “Y” for Yes and hit the “Esc” key. If no error message(s) display, the order is now updated and the cursor will return to the beginning of the command line.
Type an “N” for No and hit the “Enter” key if more edits are needed. The cursor will return to the first line of dispatch which will again be highlighted in white
NOTE: If the highlighted first line of dispatch contains the field(s) you wish to edit/update, hit the “Enter” key and proceed with the update steps outlined above.