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Servicio al cliente | Sixth Wheel Software
Todos los apartados
Servicio al cliente
Servicio al cliente
Documentos de capacitación relacionados con el servicio al cliente
Hoja de trabajo del CSR
Getting Started
Filter Settings
Table Settings
Sort Settings and Export Table
Bulk Broker
Bulk Defer
Bulk Prepull
Bulk Query
Bulk Release
Bulk Rerate
Bulk Self Assign
Bulk Update
Delete Bulk Queries
CNI Mode
Bulk Rerate Accessorials
Bulk Rerate Order Chassis Usage
Hoja de trabajo de oferta de carga
Getting Started
Bulk Accept
Column Settings
Filter Settings
Setting Preferences
View Tenders
Edit Tenders
Order Linking
Reinstate Tenders
Locating a Missing Tender
Cancelled Tenders
Hoja de seguimiento de equipos
Column Settings
Auto sizing and Pinning Columns
Filter Settings
Export/Import User Filters
Duplicate Orders
Preset Filters
Search Function
Sorting Data
Other Line Actions
Other Options
Pantalla de pedidos
Appendix
Order Entry
Order Statuses
Assigning an Order
Brokering an Order
Changing Divisions
Order Completion
Matchbox
Notifying an Empty
Order Cloning
Order Defferal
Order Release
Nueva pantalla de pedidos
New Order Screen - Getting Started
New Order Screen - Keyboard Shortcuts
New Order Screen - Query Mode
New Order Screen - Z Mode
New Order Screen - Update Mode
SmartDoc
Viewing Documents in SWS
Print to File
Importing a New Document
Reclassifying Documents
Signing Documents
Camera Capture
Email to Imaging
Modal de notificación al cliente
Customer Notifications Modal
Hoja de cálculo GOES
GOES Spreadsheet
Geocerca
GeoFence Setup
Información sobre el cierre de 3 días
3 Day Close Information
Nueva pantalla de perfil de ubicación (solo regiones 3 y 7)
Location Profile Screen - Getting Started
Location Profile Lookup
Add Location Profile Record
Update Location Profile Record
Delete Location Profile Record
Reporte Railinc
Railinc No In-Gate Report
Railinc No Out-Gate Report
Order Update
Order Void
Adding Customer Charges
Accessorial Reason Codes
Viewing/Entering Vendor Costs
Changing Vendor Freight Rate after Brokering
ICM Vendor Cost
F10 Shipment Details - Lines of Business
Rerate Accessorial
Order EMAP Errors
